DEP case study

In order to develop an integrated brand identity that would incorporate all products and services and effectively reach a global audience, Sync immersed itself in the global event planning industry of Details Event Planning. Sync conducted interviews with company executives, vendors, retailers, and customers to identify external perceptions of the brand. Sync recommended a single brand identity to serve as the foundation for country-specific branding efforts that focused less on the functional aspects of the brand and more on broader emotional benefits such as reliable, independence, and a sense of unity.

Details introduced its repositioned global brand with an aggressive PR and web campaign. The new positioning inspired and focused the capabilities development, global brand management, and the sales force teams. Using Syncs recommendations, Details launched its capabilities campaign which has become a significant revenue generator in its abilities portfolio.

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